For a modern nation, the importance of telecommunications cannot be overstated, particularly for education provision and the broader business environment. ICT is not only important for the development of new, information technology dependant businesses, but as an integral factor in the management of any business entity, and is an increasingly vital part of the social dialogue. For these reasons the OECD ranks ICT Development as one of its core development indices.
For any economy to function in the present-day, ICT must be ubiquitous, unified, high capacity, and reliable. From the provision of basic internet access to remote areas, through the deployment of high capacity systems in urban/economic hubs, telecommunications and information systems can impact have a profound effect on economic development.
Cyber security is the practice of defending ICT systems and data from malicious attacks. The term applies in a variety of contexts, from government to business to the individual, and can be divided into a few common categories, all of which are of growing concern to an increasingly online and interconnected world. Good cybersecurity is a necessity to maintain consistent and trustworthy government services, banking, and to secure personal details against unauthorised access and use.
Data analytics is the increasing important science of analysing quantified information in order to inform decision making and awareness related to the real-world context represented by that information. Many of the techniques and processes of data analytics have been automated into algorithms that prepare data for human post-analysis and decision making. Analytic techniques can reveal trends and metrics that would otherwise be unidentified, allowing the optimisation of processes, identification of problems, and monitoring of policies and implementation, essential to development success.
ICT deployment processes control the introduction of hardware and software changes into your operating environment. Use these processes to guide activities in both production and test environments. And then you’ll be able to minimize the impact on your business (and customers).
ICT Infrastructure is the information and communications technology systems and support (including software, connective hardware, firmware, network devices, and so forth) that are used to provide communication and information services. In a development context ICT infrastructure is typically geographic or community based, but can also refer to a specific organisation such as for e-Government.
Information and communication technology service improvement involves understanding the shortcomings or weaknesses of an existing ICT solution, and performing the activities that are required to improvement it, such as system redesign, equipment and service procurement, repair and maintenance, etc. ICT service improvement is characterized by adopting and improving processes, focusing on the customer or end-user experience, and the continued improvement of that experience. ICT Service Improvement is often critical to the extension of reliable internet access for communities.
Information Management System (IMS) is a general term for the software designed to facilitate the storage, organization, and retrieval of information. An IMS typically uses building blocks of information within a hierarchical model, arranged for ease of access, and the ability to query the information. Information Management Systems are vital to the encapsulation of understanding in almost every sector.
Internet access is considered a key element of both economic development and a basic human right analogous to freedom of expression and the right to assembly. The process of improving internet access may involve infrastructural development or upgrades, financial incentives for providers, or awareness and skill building among users.
Spectrum management is the essential governance of the radio spectrum, for use by predominantly private sector suppliers of broadcast services, telecommunications such as cell phones, and individual purposes such as WiFi. Management of this spectrum is required to ensure that the users of specific frequencies do not suffer encroachment by other users, to minimize interference and ensure the spectrum is used to its most efficient extent and benefit for the public. This governance starts at an international level when nations agree which frequency bands should be allocated to certain services, and continues through the frequency spectrum sales managed by governments to allocate radio resources.
Technology integration is the application of new technology and technological tools in areas where they had previously not been utilised. This covers multiple areas such as understanding the need to be fulfilled by technology, minimising disruption, and making full use of the new capability provided. Most typically technology integration is conducted in the education sector, or to support development at the governmental level. Technology integration can also refer to the use of an integration platform and APIs, to integrate disparate SaaS (Software As A Service) applications, databases, and programs used by an organisation or government so that their data can be shared in real-time across all systems, thus supporting functionality by improving data quality and access.